What is Viber Banking?

Viber Banking is a digital technology that allows you to enjoy various services by interacting with the Bank directly through Viber, the popular internet/based cross-platform instant messaging and voice over IP (VoIP) application, available for free from Google Play Store and App Store.

How do I install Viber Banking?

You do not need to install Viber Banking separately, as it will be available in your Viber app. However, you may need to install the Viber app if not already installed on your device. You need to simply start up your regular Viber app and subscribe to our bank’s Public Account within the app to use the services.

How do I get started using Viber Banking?

You will need to search for and subscribe to the bank’s Public Account in your Viber app to start using the services. Follow these steps to subscribe to Viber Banking.

  • Step 1: Subscribe NIC ASIA Bank through this link: https://chats.viber.com/nicasiabank/en or scan QR code below
  • Step 2: Tap “Register” and confirm your mobile number.
  • Step 3: Confirm the OTP received, and now you are all set to enjoy the Viber Banking experience.

How do I use Viber Banking?

You will need to simply start a conversation with the bank’s Public Account to use the various services in Viber Banking? Start a one-on-one conversation with the Bank by sending a ‘Hi’ or ‘Hello’ message to the bank. You will promptly receive a response and the interactive menus will become available to you.  Tap the corresponding menu buttons at the bottom to use Viber Banking.

How do I register for Viber Banking?

Follow these steps to register for Viber Banking.

  • Subscribe NIC ASIA Bank through this link https://chats.viber.com/nicasiabank/en or scan QR code above
  • Next, send a ‘Hi’ or ‘Hello’ message to the bank through the chat interface to bring up the scrollable menu items.
  • Tap the Register button to send the registration request to the bank.
  • Enter your registered mobile number and send it when prompted.
  • You will receive a 6-digit registration token as SMS to your mobile number.
  • Send your 6-digit token when prompted.
  • The bank will send you a message confirming that you were successfully registered.

Now you will be able to use the account related services through Viber Banking.

Why cannot I register for Viber Banking?

You will have to subscribe to our Mobile Banking Service before you can register for Viber Banking. Please make sure you are registered with the same mobile number that you intend to use with Viber.

What are the services available to me?

Presently, the general services are available to all users that are subscribed to the bank’s Public Account regardless of having held an account with the bank. The general services will include the following buttons:

Account Information

Displays the registered customer’s account related information including their account numbers and types.

Balance Enquiry

Allows user know the current balance in their registered account.

Mini Statement

Provides a mini statement of last few transactions taken place in the customer’s bank account.

Facility for opening a new account via Viber

NIC Asia bank provides facility for opening a new account via Viber

Branches

Lists the location addresses for all available banking branches.

ATMs

Lists the location addresses for all available Automatic Teller Machines.

Loan Eligibility Check & Loan calculator.

Check Your Eligibility for a loan

Bank Notices and News.

Receive information on recent notices and updates published by the bank.

Forex Rates

Allows users to check the Foreign Currency Exchange rates for the bank.

Ongoing offers.

Provides information on various active offers and promotions from the bank.

Bank’s social sites.

Allows users to go to and connect with various social media presence of the bank.

Interest Rate

Provide the new interest rate of the banks.

Products & Details and Many more

Showcases the bank’s various products and service related information.

You will have to subscribe to our Mobile Banking Service before you can register for Viber Banking. Please make sure you are registered with the same mobile number that you intend to use with Viber. You can always get in touch with us and register for Mobile Banking if you haven’t already done so.

NIC ASIA VIBER COMMUNITY

After huge success of our Viber Banking Service and Public Chat Platform NIC ASIA bank is excited to offer you NIC ASIA Viber Community with totally new experience, Nic Asia Bank is one of the first Bank to start a Viber community in Nepal which will help customer to get regular updates and exciting news and offers.

Features of NIC ASIA Viber Community:

Similar to group chat, but improved, some of the features are:

  • Invite friends with a tap on a link.
  • See all the chat from before you joined the Community.
  • See a collection of favorite photos and videos.
  • Get updated with Important Notices of Bank in pinned a message at the top of the chat.
  • Reply directly to another member.
  • Mention another Community member to include them in the chat.
  • Members can participate in a poll.
  • Send stickers, GIFs, songs, links, pictures, and more to the Community via Chat Extensions.

Privacy:

We are concerned for your privacy in any Community or public group.

Hence, in a Community:

  • Your phone number is hidden from all members of the Community. No other member, admin, or super admin can see your phone number.
  • When you write in the Community chat, your Viber user name and image are the only details about you that will appear.
  • Hidden-number chats allow you to message other members of the Community without revealing your phone number.

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